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Nimbus

By Nimbus

Is your accountant really proactive?

May 5, 2012 | By |

Every accountant claims to be a “Proactive Accountant”. At Nimbus Accounting we have a strong view of what a proactive accountant should do and most firms, in our opinion, fail to deliver on their promise. At Nimbus Accounting we actually practise what we preach. We are very proud to provide a first class client experience, something that is very rare in our industry.

Proactive beating reactive

At the core of our business is a passion for customer service. We engage with our clients regularly to ensure that they are happy with the level of service they are receiving and more importantly deserve. At Nimbus Accounting we have employed simple policies as a backbone of our service, these include replying to any contact, whether by email or telephone, on the same day and making sure we deliver on what we have agreed. At Nimbus Accounting, we make sure all of our qualified accountants put customer service at the top of their agenda.

Turning this proactivity into something meaningful for a client is another area in which most accountants fail to perform. Being proactive is about understanding the client’s business, making recommendations for improvement, highlighting tax saving opportunities and making sure they are on target to achieve their goals. 

With advances in modern technology has come the cloud, the new buzz word in Information Technology. We strongly recommend that all of our clients adopt online accounting software. Nimbus Accounting specialises in www.Xero.com and www.FreeAgent.com, but support other packages too. With all the accounting records in the cloud, we can remotely monitor a client’s business without requesting a backup of the data. This easy access enables us to make proactive recommendations, using the up to the minute data in the software. The days of the reactive “traditional accountants”, who engage with their clients once a year, are certainly numbered.

Nimbus Accounting clients pay a fixed fee so they can manage their cash flow. The fee includes a monthly discussion, which incorporates a business review. The fee also provides a software license and support, swift replies to all correspondence and technical queries, but above of all, you get an accountant that cares.
If you want a different accounting experience, get in touch with Nimbus Accounting.